Public Service uses reasonable network management tools and practices that are minimally intrusive to its customers and are consistent with industry standards. In accordance with Public Service’s Terms and Conditions for Service and Broadband Internet Acceptable Use Policy (“AUP”), Customers have agreed to comply with all current bandwidth, data storage, and other limitations on Public Service’s Broadband Internet services. Thus, Public Service’s tools and practices will generally impact only users that have consumed an excessive amount of bandwidth at any time during a one-month period. Users are more likely to experience an impact on online experience during peak periods where congestion is prevalent.