Affordable Internet Starts Here
Public Service participates in the Affordable Connectivity Program (ACP), allowing qualified customers to receive high-quality internet at an affordable rate.
What Is ACP?
The ACP is a government program that provides internet and wireless service benefits to all qualifying customers. Eligible households may obtain internet service through Public Service at a discount up to $30 or $75 every month.
How to Apply for the ACP
Valuable Connections from Public Service and the ACP
Benefiting Public Service Customers with Affordable Internet
The Affordable Connectivity Program can help customers who qualify get connected and stay connected through discounted internet service from Public Service. Eligible households can receive up to $30 off their monthly internet service bill*. Households on qualifying tribal lands can receive up to $75 off per month.
*Terms, conditions, and restrictions apply
How Can Public Service Customers Qualify?
The National Verifier determines program eligibility, but you may qualify if:
- Your household income is at or below 200% of the Federal Poverty Guidelines.
- You already qualify or participate in a federal assistance program.
- One or more in the household qualifies or participates in the free and reduced-price lunch program or the school breakfast program (including the Community Eligibility Provision).
- One or more in the household has received a Federal Pell Grant in the current award year.
- One or more in the household qualifies for an existing low-income program from their internet provider.
ACP Rules and Conditions
- Eligible households may apply the affordable connectivity benefit to any internet service offering of the participating provider at the same terms available to households that are not eligible for ACP-supported service.
- Eligible households can receive up to $30 off internet service per month. Households on qualifying tribal land can receive up to $75 off per month.
- The provider may disconnect the household’s ACP-supported service after 90 consecutive days of nonpayment.
- The provider is required to remove the ACP discount for non-usage based on FCC’s required measurement of usage during a rolling 30 days.
- The household will be subject to the provider’s undiscounted rates and general terms and conditions if the ACP should end, if the customer transfers their benefit to another provider but continues to receive service from the current provider, or upon de-enrollment from the ACP.
- The household may file a complaint against its provider via the Commission’s Consumer Complaint Center at 1-888-225-5322 (phone number), 1-844-432-2275 (video phone number), or visit the Consumer Inquiries and Complaint Center website.