Introducing Secure Wi-Fi On-the-Go
Get Connected with PS-WiFi.
Your online world is not contained within your home – and now your internet service isn’t either! Public Service is now offering PS Wi-Fi, a secure, authenticated Wi-Fi connection that allows customers to access a secure network around the community. Put to rest your worries about security, mobile data usage, connectivity, and roam freely.
Wi-Fi Built for Today and Tomorrow.
Our PS Wi-fi investment helps drive economic progress in our community by supporting job creation and encouraging continued growth and investment among local businesses.
What to Know About PS Wi-Fi
PS Wi-Fi has better range and is more secure than other public Wi-Fi networks, giving you fast, reliable, and protected access no matter where you are in town.
PS Wi-Fi users go through an authentication process, ensuring your connection is protected from hackers, viruses, and other online threats.
You can save your mobile data for when you really need it, and enjoy seamless browsing, streaming, and connecting on PS Wi-Fi wherever you go.
Stay connected to the people, places, and services that matter in your community. Experience seamless access and stronger connections wherever you go.
Your connection travels with you around town, making it easier than ever to stay connected to work, friends, and family no matter where life takes you locally.
Stay Online Around Town
Enjoy safe and secure broadband everywhere in town, including parks, downtown areas, sports fields, and event venues. Stay connected no matter where you are.
Completed Projects
Roberta City Park
Up Next...
Downtown Forsyth Crawford Co Middle/High School Sports Complex
FAQs
What about the security of my network?
Rest assured that the security of your network remains our top priority. Enabling PS Wi-Fi on your router will not compromise the security of your personal network or data. PS Wi-Fi operates independently and has its own security protocols in place.
Will this increase my monthly bill?
No, there will be no additional charges associated with enabling PS Wi-Fi on your router. This is a value-added service we are providing to benefit our customers and the community.
Can I opt out of participating in this initiative?
While we strongly encourage you to support this complimentary service, we understand that you may not want to. If you would like to opt-out from participating in this complimentary service, please call or report an inquiry via our SmartHub app or portal.
Will enabling PS Wi-Fi on my router affect my existing internet service?
No, enabling PS Wi-Fi will not impact your regular internet service. Your personal network and devices will remain separate and secure.
What is Passpoint?
- Passpoint is a protocol developed by the Wi-Fi alliance to allow users to easily and securely connect to Wi-Fi networks
- Passpoint uses industry-standard security mechanisms to authenticate and encrypt data transmissions
- Encryption ensures that sensitive information, such as login credentials and personal data, remains private and inaccessible to unauthorized parties
How do I download Passpoint?
To onboard a device via Passpoint, a visitor scans a QR code to download and install the Passpoint profile—either prior to or during their visit. Click here for step-by-step instructions. Subscribers receive two onboarding emails that guide them through creating a password, setting up their account, downloading their profile, and automatically connecting to available PS Wi Fi hotspots.
How do I set up PS Wi-Fi for the first time as a subscriber?
Click here for more information on getting started PS Wi-Fi as a subscriber.
What devices are supported?
PS Wi-Fi supports iPhone 6 and newer Apple devices that have the iOS 13 and newer operating systems. Android phones that have the 11 and newer operating system are also supported. Please note, Kindles are currently not supported.
Trouble signing in?
Below are the key troubleshooting steps when you are having issues seeing or navigating to the page that allows you to download and install the Passpoint profile.
- Make sure you have the correct open SSID (for a Public Space Visitor community) or QR code and URL that you receive in the welcome email when invited to join a SmartTown community.
- Confirm that you are using a Passpoint Certified device and OS:
• Use wi-fi.org to search for and confirm that your device is certified - Ensure you are using the required browser for your OS type:
• iOS – Safari
• Android – Chrome
• Windows – Chrome or Edge
• macOS – Safari
Click here for more information.
4. Disable any browser extensions or ad blockers you may have.
5. You may need to reach out to your IT or MDM administrator if the issue persists.